Magnolia Run

Ratings & Reviews

Overall Rating

5
(93 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Kimberly L. - |Recommended: YesNot to bad — Maintenance have not fixed anything yet. But besides that it's not to bad. Spacious layout but wish the kitchen was upgraded for the price we pay. That would make it worth it.
submitted by Rahul O. - |Recommended: YesA Great Property — Highly recommended. Apartment quality is great. It's spacious and greatly priced. I would love to be here..
response from property -Thanks Rahul. We love having you here.
submitted by Christopher W. - |Recommended: YesA nice complex with a few minor issues to solve. — It's a great place to leave for sure. It seems like there are a few too many charges involved though. But overall, I enjoy staying here for this time period.
submitted by Gangadhar B. - |Recommended: YesAll facilities are good except the maintenance — All facilities are good except the maintenance. Neighbors, cleanliness, grounds, construction etc all is good. But the work orders raised towards maintenance or initial inspection report is not addressed even after a month. Work orders need to be prioritized so residents feel happy. After all residents are your first customers.
response from property -Hi Gangadhar, we are sorry about the wait time on our Work Order's. We have a new crew, and hopefully going forward we will be able to take better care of our residents, you are right residents are important and come first and we truly appreciate you. Thanks for the 5 stars. Janice.
submitted by Vinodhini D. - |Recommended: YesVery good apartment I love to stay not missing my hometown — I just love this community of living and I would suggest to ask friends to live in magnolia run apartment
response from property -Thanks we appreciate you living here.
submitted by Chase S. - |Recommended: YesAmazing but minor stuff — I love living here. But I don't like having to have Va Natural gas and wish maintenance was a little quicker. The overall community is gorgeous and in a great location. The office people are super helpful and kind. I would recommend this place to everyone.
response from property -Thank You, we are hoping to have the maintenance issues addressed. We are so happy that you love living here and will do everything in our power to keep it that way.
submitted by Allen S. - |Recommended: YesOkay...Can be better — We have been here for about a month. We like the community and layout of the apartment. So far, the only concern we have is maintenance. We submitted 3 or 4 requests when we first moved in and a month later still havent heard anything from them.
response from property -Me Scott, we re so sorry about your concerns we are trying to fix our issues with our maintenance team and hop to have things running a lot smoother. We appreciate you choosing Mag Run as your home.
submitted by Robin K. - |Recommended: YesNice place to live for the most part.Great area. — I wish maintenance turn around was way faster. Really wish that residents would not park in Guest parking as those spaces are quite limited. Seems as though nothing will be done about that. People should not be allowed to smoke within so many feet of a building. I do not want that stench in my house. Neighbors should also be considerate of the fact that they share walls and not constantly slam doors. Aside from that the apartments are huge for the money and in a great location.
response from property -Hi Robin, sorry about the parking I am trying to fix that problem. As far as maintenance we are working on that as of now I currently only have one staff member and working on interviews to make things so much better. I thanks you for your input.
submitted by Tony C. - |Recommended: YesNice property — Nice community.. only negative is the valet trash.. hallways smell like trash..
submitted by Biany P. - |Recommended: YesA nice place to live for families with children and pets — Magnolia Run Apartments is a nice place to live for families with small children and pets. My kids and I love walking around the complex. The pool and playground is easily accessible. The neighborhood is quiet and safe.
response from property -Thank You, we love having you here.
submitted by Brandon R. - |Recommended: YesLove It. — Everything about it is great besides the inflating rates and the valet trash. VALET TRASH NEEDS TO GO. It's weird, smelly, and Unpleasant to come home to a foyer full of trash. Especially when people are outing trash out earlier and earlier every week.
submitted by Sheri B. - |Recommended: YesI love the property. — The property is very well kept up and the staff is professional and friendly.
submitted by Oscar W. - |Recommended: YesNice apartment community — I really love the staff Very friendly and patient. They really go above and beyond
submitted by Tiffany W. - |Recommended: YesHappy resident — I really wish maintenance turn a round was waayyyyy faster but other than that, really like it here.
response from property -Tiffany, thank you so much for your 4 Star rating and positive feedback. We are so happy that you are happy & like it here! We are working on improving our service response times & we appreciate your patience while we are working hard to improve your resident experience. I hope you have an opportunity to stop by the office sometime so that I can personally meet you! Best Regards, Michelle Guthrie Property Manager
submitted by Lehua K. - |Recommended: YesLove these apartments — Very affordable and spacious apartments, had a few issues upon moving in but alerted the maintenance team via website trouble call and they fixed up all my troubles very promptly. I love the office team and maintenance team they are very punctual and friendly i also love the ease of paying bills, putting in trouble calls anything needed to be done can be accessed through the residential portal. Military friendly. The only downfall my unit faces is the poor house heating the bed rooms in my unit have a poor circulation and remain ice cold. Had to get a portable space heater to keep my room warm. but other than that. I could not be happier
response from property -Lehua, thank you so much for your 5 star rating & we are happy that you are happy! Be sure to tell your friends, family & co-workers & if they choose Magnolia Run as their new home, there is a referral fee for you!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Magnolia Run", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Magnolia Run", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose